We have extensively tested and weighted out various shipping companies prior to launching this webshop and concluded that DHL offers the best service, support and solutions for both you as a customer and ReconBrothers® as a company.
Firstly, DHL always provides a track & trace link for you to follow up on your delivery such that you are aware of when it will arrive. Another example of these services is their "On Demand Delivery" which allows you as our customer to choose between flexible delivery options like:
- Leave the package in a safe place
- Change the delivery date
- Leave the package with a neighbor, concierge or guard
- Collect the package from a service point or locker
- Deliver the package to an alternate address
- Postpone the delivery for when you're away up to 30 days
This can all be done via a FREE "On Demand Delivery" account that allows you to customize your notifications and delivery preferences. Also DHL their international Express service has proven to be one of the fastest shippings available.
Services like these and the guarantees that DHL delivers have indicated to be much more valuable than simply offering the cheapest possible shipping rates and that is why ReconBrothers® has decided to partner up with DHL.